Clinical Support

A Clinical Support Program Built for Hospices

Enclara is much more than just a PBM and pharmacy. It’s a group of clinical and operational professionals who see themselves as an extension of your team. Our hospice clinical support offerings have been developed by leading clinicians to help you achieve your goals. Every Enclara client, regardless of size, receives personal attention and strategic consultation.

Utilization Management

Each hospice client receives an assigned clinical pharmacist manager who provides data-driven utilization insights and supports strategic planning, compliance, protocols and education. Supported by EnclarityTM, our real-time interactive dashboard, and reporting tool, the clinical pharmacist manager conducts utilization management reviews to lead quality improvement projects, eliminate unnecessary spending and create educational programs specific to the needs of each individual hospice.

The hospice and pharmacist collaborate on a strategic plan to provide hospice staff with protocols for medication access and technology for medication supply. Conducted upon admission and every 15 days, our technology-driven Drug Utilization Review (DUR) process provides the support and documentation required for CoPs compliance.

Formulary Management

Enclara Pharmacia’s evidence- and value-based formulary provides the most clinically appropriate and cost-effective therapies. The clinicians of the Enclara formulary committee develop and manage all formularies to promote safety, efficacy and cost containment.

Educational Resources

We are more than just a pharmacy. We’re a resource for hospice staff seeking the most up-to-date information, evidence-based tools and learning opportunities to inform high-quality care for every patient. Nurses can access the Enclara Learning Academy to take courses, obtain ANCC-accredited CE credits and more thanks to our partnership with Relias Learning, a leading provider of online continuing education for healthcare. Visit the resources page to check out these resources, including our Palliative Pearls case studies and Clinical Alerts.