Communicating Medication Changes to Patients and Families


  1. Implement the use of a shared decision-making model guided by the patient’s goals of care
  2. Weight expected benefits vs. burdens of selected medication/intervention prioritize accordingly
  3. Describe communication tactics for addressing changes or discontinuing medications with patients and family members

Presented by:

Terri Maxwell, PhD, APRN

Presenter Bio:

Terri Maxwell is the Vice President of Clinical Education at Enclara Pharmacia. Terri is responsible for overseeing and contributing to the development of clinical education and resources to assist Enclara Pharmacia’s hospice partners in providing evidence-based symptom management and palliative care to their patients. She obtained her BSN from the University of Rhode Island and a Masters Degree and PhD in Nursing from the University of Pennsylvania.


This webinar is available to Enclara Pharmacia clients only. To view pre-recorded webinars:

HP Legacy Portal: Log in to the client portal and go to “Clinical Tools” → “Education” → “Webinar Playback”. Select the webinar from the list.

Enclara Legacy Portal: Select a webinar listed under the subheading “Education and Enclara Orientation” from the Enclara client portal.

This educational session is for informational purposes only – CEs are not provided.

Duration: 1 hour
Time: On Demand