Whitepaper: Less Stress, Better Care: A Prescription for Staff and Caregiver Satisfaction

Simple Steps to Save Time, Manage Costs and Improve Quality

Reflecting staffing trends within the larger healthcare sector, RN staff retention fell to 77% last year. That presents an immediate challenge to hospices in terms of being able to provide care to patients and grow, but staff turnover can also negatively impact the caregiver experience. That makes it doubly important that hospices consider the nurse experience in their quality improvement strategy.

Some hospices have long managed to maintain above-average retention and consistently high scores on CAHPS and other surveys. What are they doing differently? That’s the focus of Enclara Pharmacia’s latest whitepaper, Less Stress, Better Care: A Prescription for Staff and Caregiver Satisfaction. Based on the experience of Enclara’s clinical pharmacist managers and evidence-based best practices, this new whitepaper focuses on the intersection between medication management and caregiver communication – two of the top stressors for hospice nurses.

Written for both hospice leadership and the entire interdisciplinary team, Less Stress, Better Care provides a framework for reducing staff and caregiver frustration:

  • Investing in assessments
  • Predicting the progression
  • Educating to empower

Readers will learn how a more proactive approach to care can positively impact a variety of metrics including:

  • Staff retention
  • After-hours call volume
  • Drug and ancillary pharmacy spend
  • Caregiver satisfaction and CAHPS scores

While Enclara’s hospice partners will find this whitepaper an ideal framework for discussions with their account and clinical managers, any hospice can implement the best practices discussed in Less Stress, Better Care: A Prescription for Staff and Caregiver Satisfaction.

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